Homestay agencies can manage a homestay network and coordinate so much easier and faster with Homestay Systems.
Host families can access and update their homestay profiles online, see compatible available study-tour groups or individual hosting opportunities based on distance and other internal filters, and apply for any hosting opportunities with a clear view of requirements and with fields to express preferences.
Homestay coordinators can then see a list of each host family wanting to host a study-tour group or individual, with a clear sense of their hosting preferences, photos, inspection scores, guest reviews, average review score, and other considerations. When clicking to confirm a host family for guests, or decline them, or add them to a backup homestay list, a popup appears with an option to send a personalized and customisable email notification to the host family.
Homestay Systems makes it easy for coordinators to promote hosting opportunities to a custom filtered list of compatible homestay families with mass Email or SMS campaigns including personalized information. Coordinators can see SMS responses and can also send individual Emails, SMS messages and follow-up further with phone calls.
Admin can give permission for coordination staff accounts to access any homestay profiles and to do anything on behalf of host families who prefer to communicate by phone. Access to sections and functions require permission, able to be given to staff at an individual account level without any additional cost for staff accounts (no hidden fees).
Homestay Systems makes so much more possible and easy, such as easy guest-list matching with confirmed host families, auto-calculating homestay payments for batch-file bank processing, payment notifications, SMS updates to all or some host families who are confirmed or backup for a visiting group or individual, and auto-feedback gathering.
Homestay coordinators save so much time and can process so much easier with Homestay Systems.
Click or mouse-over these images for a clearer sense of system features.
Import host family profiles
Enable host families to sign-in and update their profiles
Easy maintenence of required "Working with Children" cards, with renewal auto-reminderes
Identify homestay opportunities and specify who can apply to host
Enable host families to see and apply to host any guests
Confirm host families, add them as backups, or decline them with such ease
Upload homestay itinerary for potential and confirmed host families to view with ease
Import guest lists, auto-match guests with hosts, and manually confirm arrangements
Email host families when they are confirmed, placed on backup, or declined
Include a personalised summary of available, confirmed and backed-up homestay visits in Emails
Auto-request host to re-view guest data and hosting requirements, and to re-confirm
Send a personalised email to some or all host families from a group or individual's profile
Send a personalised SMS to some or all host families from a group or individual's profile
Auto-SMS confirmed host families 1 day before arrival as a friendly reminder
Enable host families to share reviews of guests, to clarify preferred clients
Auto-email host family 1 day after departure to request reviews
Optionally share relevant online data access with supervisors of tour groups and individuals
Optionally share relevant online data access and processing options with clients and host-schools
Export an ABA (batch payment) file for easy batch payments with your bank
Email paid hosts a detailed payment notification
We’ve reduced average staff coordination time per homestay guest from about 90 minutes to about 30 minutes. We’ve also improved accessibility and ease of communication, and significantly reduced confusions and processing costs.
The best way to sense how much quicker and easier homestay coordination can be is to express your interest so we can arrange a live video walk-through of Homestay Systems for you.
Discover how much easier and better
homestay coordination can be with Homestay Systems
We will contact you and arrange a time to see if Homestay Systems is right for your organisation
Homestay Systems now enables Choice Homestay to perform existing processes quicker and easier than ever before, as well as many advanced processes which were not practicable before. This has enabled Choice Homestay to provide advanced homestay coordination to clients and over 3000 guests per year, as well as over 2000 approved homestay families in Queensland, with a small competent core team.
In light of Choice Homestay’s success with Homestay Systems here in Australia, we decided in 2019 to re-create a new and further improved commercial and secure version of Homestay Systems for homestay agencies around the globe to also operate easier and better. We firmly believe we are making our world a better place to live by enabling caring homestay coordinators to make better homestay connections and to better support homestay experiences and the creation of ongoing relationships and appreciation for one-another.
This new version of Homestay Systems has been created to be extra accessible, customizable by each agency, and super fast to load huge lists with thousands of homestay profiles, while providing a super-collaborative real-time view of data with any changes auto-updating without needing to refresh. We’re proud to say the outcome of our efforts are better than expected and we look forward to sharing more sense of Homestay Systems with more coordinators here in Australia and globally. Please feel welcome to contact us for more sense of homestay coordination potentials.